March 20

Why Diverse Teams are More Creative: How Inclusion Leads to Innovation

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In a fast-changing world that demands innovative solutions to complex problems, we all know we need to work hard to stay ahead of the competition.

To encourage a thriving culture of creativity and innovation in our companies, one vital factor to manage is team composition. Diverse teams have consistently proven to be more creative and innovative. Why? Because diverse teams encompass a broad range of perspectives, backgrounds, and experience which in turn leads to better ideas.

I’ve seen it happen myself many times when we run our Creative Ideation Workshops. Delegates will show up with a thorny challenge that they’ve been struggling with for a while, but often within just a few minutes they will have a whole bunch of new ideas to consider.

It’s simple: People with different life experiences see the problem different ways – from the perspective of their knowledge, work, values and more. And that often leads to totally new ways to solve a problem.

In this blog post, we look at why diverse teams are more creative, how inclusion leads to innovation and what you can do to boost ideation through diversity in your team.

The Power of Diversity

  • Different Perspectives
    Diverse teams bring together individuals with varied backgrounds, experiences, and perspectives. When people from different walks of life come together, they approach problems from unique angles and suggest novel solutions. This fusion of perspectives can lead to more innovative and effective problem-solving strategies.
  • Enhanced Problem Solving
    Research has shown that diverse teams are better at solving complex problems. They can process information more thoroughly and accurately, which helps them to identify critical issues and develop effective solutions. This is because diverse team members bring a wealth of knowledge and skills that can be harnessed for better decision-making.
  • Increased Creativity
    Diversity in a team can help spark new ideas and foster a more creative environment. When team members feel comfortable sharing their thoughts, ideas, and experiences, they are more likely to engage in open, honest discussions that lead to innovative thinking.
  • Reduced Groupthink
    Groupthink is a phenomenon where conformity within a group leads to poor decision-making. In diverse teams, the presence of different perspectives makes it less likely for groupthink to occur. This diversity fosters a culture of constructive criticism, leading to more informed, well-rounded decisions and ultimately less risk.

Inclusion: The Key to Harnessing Diversity

While diversity is essential for creativity and innovation, it is not enough by itself. Inclusion, which refers to creating an environment where every team member feels valued and respected, is a critical component in ensuring that diverse teams can fully realize their potential. Here are some ways to foster inclusion in the workplace:

  • Active Listening
    Encourage team members to actively listen to each other’s ideas, opinions, and perspectives. This helps to create an environment where everyone feels heard and respected, leading to increased collaboration and creative thinking.
  • Encourage Collaboration
    Create opportunities for team members to work together and collaborate on projects. This helps to break down barriers and allows team members to better understand each other’s strengths and perspectives.
  • Promote a Culture of Respect
    Establish a workplace culture that values and respects diverse backgrounds, experiences, and opinions. This can be achieved through consistent communication, clear expectations, and ongoing training and development programs.
  • Provide Equal Opportunities
    Ensure that all team members have access to the same opportunities for growth and development, regardless of their background or identity. This helps to create a level playing field and promotes a culture of inclusivity and innovation.

How to Get Started

So you’re convinced: Embracing diversity and fostering an inclusive environment are crucial steps toward building more creative and innovative teams. As leaders or managers, it’s essential for us to prioritize diversity and inclusion to unlock the full potential of our teams.

If you’re eager to get started, here are some solid, practical steps you can take:

Process model to improve diversity and inclusion to drive more innovation in your team.
  1. Assess Your Current Situation
    As with anything in life, change starts with understanding where you are today. Begin by evaluating your team’s current situation. Study the demographics of your team and identify areas where you may be lacking diversity. This can include factors such as gender, race, ethnicity, age, and educational background. Also, consider conducting surveys or to gather insights on your team’s perceptions of inclusivity within the workplace.
  2. Short-term Tactics
    When we run pizza-sized teams, it’s simply not possible to cover all aspects of diversity in a single team. So we need to tactics to help out. We recommend running regular ideation workshops. Bring teams together from across the organization with real problems to solve. Mix them up, then run through a set of structured ideation and innovation exercises. You’ll be amazed at the results you achieve.
  3. Long-term Strategy
    Develop a plan to address diversity and inclusion challenges in your team. This includes setting the tone and reinforcing the importance of these values. Act as a role models and demonstrate inclusive behaviours in your day-to-day interactions with team members. When hiring for new team members consider how their addition to the team would aid your diversity strategy.
  4. Monitor Progress and Iterate
    Like the heading says… measure the impact of your diversity and inclusion efforts, and then be prepared to adjust your strategy as needed. Use data to track progress against your objectives and take feedback from team members to identify where additional focus may be needed.

Remember that fostering an inclusive environment is an ongoing process that requires consistent effort and commitment. When team members from diverse backgrounds come together and feel valued and respected, they are more likely to contribute unique perspectives and ideas. When you get this right, you will find you are able to solve complex problems, drive innovation, and ultimately achieve greater success.

If you would like any help kick-starting your innovation and ideation processes, be sure to contact us for a chat.



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